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Info-products and courses

A merchant account for online courses, underwritten on a clean US file.

Courses, paid communities, masterminds and certifications sell an intangible product on outcome-driven marketing, which is why acquirers file them as high-risk. IBOCore serves the vertical on the White Hat plan: a fresh US entity, a KYC-verified director and a bank account you control.

01.

Why acquirers file online courses under high-risk

Nothing about a course is illegal. The risk sits in how it is sold and how disputes play out.

A course, a mastermind or a certification is delivered as a login, not a parcel. When a buyer disputes the charge there is no tracking number to show the card network. The merchant proves access with platform logs, and a "not as described" claim turns on subjective quality. Acquirers price that weakness into the underwriting, whatever the seller's actual refund rate.

The second factor is marketing. Education products are sold on outcomes: a skill, a job, an income. Buyers who expect a result charge back when it does not arrive. Consumer-protection scrutiny of earnings claims raises the acquirer's own exposure, so the ad creative and the landing page are underwritten as closely as the product itself.

The third factor is deferred delivery. Multi-payment plans, drip schedules and cohort start dates collect money before the content is consumed. If the seller stops delivering, the acquirer carries the refund liability on every open installment, so it asks about delivery timelines and often holds a rolling reserve on digital products. General mechanics: the high-risk merchant account page. This page expands the info-products card of the industries hub.

02.

What an acquirer asks a course seller for

The underwriting file for a digital education business.

A US entity with a resident principal

A company, its EIN and a US-resident principal with a government ID, a proof of address and a credit file the acquirer can pull. A non-resident operator rarely satisfies this field, whatever the product.

The website and its policies

A live checkout showing the full price, any installment schedule, the refund policy, terms of service, a privacy policy and a contact address, with the statement descriptor disclosed on the order page.

Proof of fulfilment

How the buyer receives the product: platform, login flow, access logs, drip schedule and the date the content is fully released. Underwriters may ask for a test login.

Marketing and claims review

Ad creatives, sales videos and landing pages are read for income claims, testimonials and guarantees. Substantiated claims with visible disclaimers are workable; promised results are not.

Processing history or projections

Prior statements with chargeback and refund ratios where they exist. For a new brand: expected monthly volume, average ticket and the share of sales on payment plans.

A US settlement account

Settlements land in a business bank account in the company's name. Bank file and acquirer file must show the same director, address and state.

03.

How the White Hat IBO package answers the file

The package is the entity-and-person layer. You supply the product, the site and the marketing.

Underwriting item
What the acquirer expects
What the package delivers
Legal entity
A US LLC or C-Corp with an EIN, in a state that matches the principal
A fresh LLC or C-Corp in the director's home state, EIN issued, articles and operating agreement in the file
Principal on the application
A US resident with a clean record and a credit file the acquirer can pull
An Independent Business Operator, KYC-verified, zero criminal record, credit score of 650 or more, never used for another merchant
Settlement account
A business bank account in the company name
An account at Bluebanc or Relay with full operational access: wires in and out, debit card, no minimum balance
Identity documents
Government ID, proof of address, EIN letter, formation documents
The complete director and business documentation, ready to upload
Verification calls
The principal answers the phone and signs what is requested
The director takes verification calls and signs acquirer paperwork, with zero interference in the business
Operating footprint
Logins and applications consistent with a US operator
A professional email on the company domain and a dedicated US residential proxy

Optional add-ons at checkout: document template pack ($499, one-time, includes refund policy and terms of service templates), bank pages ($2,499, one-time), merchant account consulting ($899 per month).

04.

What you keep clean on your side

The package carries the person and the entity. These six items keep the MID open.

  • Descriptor. The name on the cardholder statement matches the brand on the sales page and carries a reachable support contact. Descriptor confusion is an avoidable dispute source on digital goods.
  • Refund policy. Written, visible before checkout, applied the same way every time. A short money-back window is easier to underwrite than "no refunds on digital products", which cardholders contest.
  • Claims. No guaranteed income or results, no fabricated testimonials, and a typical-results disclaimer wherever earnings are mentioned. What the ad promises is what the underwriter holds you to.
  • Fulfilment. Access is granted immediately after payment or on a disclosed schedule, and the platform logs every login. Those logs are your evidence in a "not received" dispute.
  • Payment plans. The total price and every installment date are shown before the first charge, and installments stop when a buyer cancels under the policy. An unexpected charge is a chargeback.
  • Dispute handling. Refund a legitimate complaint before it becomes a chargeback, answer every dispute with logs, and watch the ratio monthly. Network monitoring programs act on ratios, not on intentions.
05.

What is refused inside this vertical

Some sit on IBOCore's refused list; acquirers decline the rest on review, whatever package sits behind them.

  • Stolen or resold content: courses assembled from someone else's material or sold without the rights to it. Stolen content is on the refused list for every package.
  • Income guarantees: programs whose core promise is a guaranteed return, job or trading profit. An underwriter reads a guaranteed outcome as a deceptive claim and usually ends the review there.
  • A course that fronts a refused vertical: betting systems for online gambling, "education" that on-ramps buyers into an exchange or custody product, or adult content sold as tuition.
  • Pharmacy and prescription content: anything that ends in the sale or prescription of medication is a different compliance layer, not onboarded.
  • Subscription billing declared as one-shot: a monthly membership processed on a White Hat package is a misclassification, and misclassification suspends the package.
  • Unverifiable marketing: fake testimonials, invented credentials, fabricated student results. IBOCore takes no view on your funnels, but an underwriter who finds one fabricated claim in review can decline the whole file.
06.

The plan for info-products: White Hat

Flat fee, predictable volume, one MID at a time.

Info-products and courses sit on the White Hat plan: a $1,999 setup fee, then $4,499 per month, with monthly billing starting 30 days after delivery. The flat fee fits one-shot and multi-payment pricing, where volume is predictable month to month and a single MID carries most of the processing. Trading courses, marketing programs, skill bootcamps and certifications are typical of the vertical.

The line to the other plan is structural, not moral. If the main revenue is a membership that renews on its own, the business is subscription-heavy and belongs on Grey Hat ($2,499 setup, then 9% of deposit volume). A paid community with lifetime access or a fixed installment plan stays on White Hat; the same community billed monthly is covered on subscription and continuity or, for a gated content library, on streaming and subscriptions.

Two neighbouring verticals share the same file logic. High-ticket group programs with manual delivery are described on coaching and consulting. Signal services and education built around crypto are classified as crypto-adjacent and priced on Grey Hat, even when they are packaged as a course.

07.

How to get the package for a course business

Four steps, the same as every IBOCore package. No KYC on you, no notary, no travel.

  1. 01

    Step 01

    Contact a representative on Telegram

    Describe the product, how it is priced (one-shot, installments or membership), where you process today and your monthly volume. The representative confirms the plan before anything is paid.

  2. 02

    Step 02

    Choose the package and the plan

    Pick an available entity in the inventory and select White Hat. Acquiring needs a merchant account, reviewed on business proofs (sales pages, processing screenshots, what you sell) before dashboard access. Add the document template pack if you still need a refund policy and terms of service.

  3. 03

    Step 03

    Pay the setup fee

    USDT or USDC on ERC20 or TRC20. The setup fee is not refunded and the package must be activated within 30 days or it can be reclaimed, so pay when you are ready to apply.

  4. 04

    Step 04

    Receive the package and open the MID

    Entity documents, director details, bank access, email and proxy arrive on Telegram the same day the payment confirms. Apply through your own ISO or directly; the acquirer's review then typically takes 3 to 10 business days.

Packages are permanently in stock and ship the same day the payment confirms. Company names are masked until you sign in.

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09.

Merchant accounts for online courses, frequently asked

The follow-up questions a course seller usually has before a first package.

Why is an online course treated as high-risk when nothing physical is sold?

Because nothing physical is sold. Without a shipment there is no delivery proof, so disputes are harder to defend, and course marketing is built on outcomes that a share of buyers will contest. Add payment plans that collect before delivery, and the acquirer prices the file as high-risk however clean the seller is.

Does a three-installment payment plan push my course onto Grey Hat?

No. A fixed installment plan with a known total and an end date is one-shot pricing spread over time, and it stays on White Hat. Grey Hat applies when the main revenue is a membership that renews until cancelled. Declare which one you run at purchase; a misclassified package is suspended.

Will the acquirer want access to my course?

It can. Underwriters may ask for a test login to check that the product exists, matches the sales page and is delivered as described. Keep a demo account ready, along with the platform's access logs; the same logs answer a "not received" dispute later.

My course is about trading. Is it still White Hat?

A trading course that sells a curriculum is an info-product on White Hat. Signal services and education built around crypto are classified as crypto-adjacent and priced on Grey Hat. Anything promising a guaranteed return is declined at underwriting. If unsure which side you fall on, ask on Telegram before paying.

What happens to the package if the course gets a wave of chargebacks?

On IBOCore's side, nothing: no clawbacks, no penalties, and the package stays yours to present to another acquirer (see the merchant FAQ). On the acquirer's side, a rising ratio can trigger a reserve, a volume cap or a termination, which is inherent to card-not-present processing.

Do I need processing history to get a MID for a new course brand?

An acquirer underwrites a new brand on projections: expected monthly volume, average ticket, share of sales on payment plans, plus the site and the marketing. Prior statements help when they exist. Separately, IBOCore reviews every merchant on business proofs before dashboard access.

Open a merchant account for your course business.

Pick a package in the inventory, take it on White Hat, receive it the same day, and bring your own ISO or apply directly.

No KYC on you, no notary, no travel.